Frequently Asked Questions
Dealer Network FAQ
Hello, I have found the vehicle that I wish to purchase, but am having trouble securing an auto loan if not purchasing from a franchise dealership. The dealer that I wish to buy from is licensed, but it is a private dealership. Can you help?"
The lenders within our network are indirect lenders. That is to say they only provide loans through their dealer partners. In your case we would be limited to the lenders availed to the independent dealership that you mentioned.
"A dealer called me to say that I could be financed there. Are my choices limited to one dealer? I have a bankruptcy discharged in May and want to reestablish credit but do not want more queries on report."
For quality control and monitoring we limit the number of dealers in each area. We do have multiple dealers in most major metro markets. In either case your loan request is processed by the closest dealer. In the past we listed the dealerships name, phone number, and contact person on the site. Unfortunately we had to remove them after receiving numerous complaints from our special finance managers within the dealerships that they were receiving far to many telemarketing calls from online marketing companies.
"I would like to apply for a loan for a purchase at a local non-franchised dealer. Will this be a problem?"
If you apply with us we cannot process you loan though every dealer. Our dealer network is limited to maintain the quality of our service. Provide us with the name of the dealership and we'll let you know if they are part of our network. Nationwide, however, we only have a handful of independent dealers within our network.
"I have a question regarding a local dealer. I have a car picked out but I'm not sure how your loan process works. If I get approved do I have to use a specific dealer or can I go to the one I already am interested in?"
We work within a network of indirect lenders. Your local dealer would actually be the one processing your loan. If you are looking for a lender that would provide funds for you to purchase from the specific dealer you mentioned you should search for a direct lender or let the specific dealer process your loan. We have not had success finding a direct lender that does a decent job with bad credit finance nor have we had luck convincing dealers outside of our network to sign up with the indirect lenders that do a good job lending to people with credit problems.
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"This was the best car buying experience I have ever had. I have referred several friends and co-workers. Thanks again!"
G. Aleck, Warren

